3041 6:07 Q&A

Q&A: “Should I expand the services I offer?”

How do you decide which new opportunities to pursue without overloading yourself? In this episode, we help a listener navigate expanding their business while staying focused and strategic.

6:07

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Episode 3041

As your side hustle or business grows, clients often ask for more—more services, more expertise, more of your time. It’s exciting, but it can also lead to overwhelm.

Today’s question comes from Gabriel in Madrid, who’s juggling multiple client requests and trying to decide which new services to offer without spreading himself too thin. Let’s explore how to evaluate these opportunities and create a focused, scalable business model.

"I started off doing video editing for small businesses, and things took off so quickly that my clients began asking me for extra services—like managing their social media, writing promotional copy, and even coaching them on presentation skills. Each new request feels like a golden opportunity, but I’m overwhelmed by how many directions this could go. If I say yes to everything, I might spread myself too thin. But if I say no, I could miss out on bigger revenue streams. How should I figure out which add-ons to offer and which ones to skip?"

Listen to today's episode to learn more...

Yours in the revolution,

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Read the full transcript

This transcript was generated from the episode audio and may contain minor errors.

[Music]

How do you decide which new opportunities to pursue without overloading yourself? Let's say you're out there and you've got a side hustle or a business and you're also busy with lots of other stuff as are most of our listeners. Well, in this episode, we're gonna help a listener navigate expanding their business while staying focused and strategic. Just a common concern as your projects grow, clients often ask for more customers, want more things from you. They want more services.

They might want more products. They might want more of your time, which is all exciting, but it can also lead to overwhelm. So our question today comes from Gabriel. He's juggling multiple requests, trying to decide which new services to offer without spreading himself too thin. A classic conundrum.

Let's see what we can do to help him and perhaps some of our other listeners as well. Stay tuned for the detailed question and my answer. And by the way, thanks for being out there. My name is Chris Guillebeau. That question from Gabriel coming right up.

[Music]

Hi Chris, it's Gabriel. Coming today with an update and a question. So I started off doing video editing for businesses and things took off so quickly. My clients began asking me for extra services, like managing their social media, writing promotional copy, even coaching them on presentation skills. Each new request feels like a golden opportunity, but I'm overwhelmed by just how many directions it can go.

I say yes to everything. I might spread myself too thin. But if I say no, I could miss out on bigger revenue streams. How do I figure out which add-ons to offer and which ones to skip? [Music]

Hey Gabriel, I hear this a lot from listeners and new side hustlers, especially when things, as you say, take off.

It's a good problem to have, but it's still a problem. It can be overwhelming. So I think what you do is you evaluate these opportunities through a specific lens. You kind of ask yourself, what do I have capacity for? What do I want to do?

Like what is the overall goal of my side hustle? Am I trying to work myself out of a day job? Or am I just trying to do something well on the side? So before saying yes to any new service, you just ask yourself like, does this align with my core skillset or brand? Will it take this business closer to where I want it to be in the next year, let's say?

We don't have to go so big as to say, like what's your five-year plan? You may not have a five-year plan. A lot of people don't. But just think about the next year, six to 12 months. If I do this, will it take this project or this business closer to where I want it to be?

If yes, great. If no, then why do it, right? If no, I think it's better to pull back and just focus on that core competency that you have started with. You may also want to test demand before committing because not every client request represents a broader opportunity. And this is another potential misstep, I think, of new side hustlers.

They're doing something and it is working well and so that's great. But they think, oh, every new request or every new opportunity I see is going to have the same result. And it definitely won't. So if you are thinking about proceeding with something, try to test it on a small scale first, just to be certain. And maybe another thing you can do is to create packages or tiers to streamline your offerings.

So bundle some complimentary services into clear packages. This simplifies your business model. It makes it easier for clients to choose and it can also lead to you charging a higher rate. Depending on your industry or your project, those tips should help you to navigate at least some of the process. Just remember, it's a very individual process.

It's something where you have to decide for yourself. I think it's really important in life to be able to say no or to refer out to somebody else. So if you are not sure, nothing wrong at all with saying, you know, that this one isn't for me, so I'm gonna just focus on something that I am really committed to. Every yes should contribute to building a business you love, not just a busy business. That's another mistake.

And it's one that a lot of people make, including myself. It's not only for new side hustlers. Sometimes I just make myself busy instead of doing things I love. And so I always try to get back to that core compass point. Listeners, let me know what you think, what your experience has been.

And if you have a question, sidehustleschool.com/questions. We'll continue to feature them throughout the year, along with updates from other listeners as they launch and grow their projects. Hey, thank you so much for being out there. You're awesome. Much more is on the way.

My name is Chris Guillebeau. You're listening to Side Hustle School. [Music]

- From the Onward Project.

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