3003
5 min 9 sec

Q&A: “How can I get clients to provide more accurate information?”

In this episode, we explore how service-based businesses can guide clients through providing accurate information. Learn how to reduce costly mistakes and protect your business!

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What It's About

A clothing designer wonders how to solve a frustrating problem.

Notes from Chris

Episode 3003
Many service-based businesses rely on clients providing accurate details, whether it’s measurements for custom clothing, specs for a project, or key business data. But what happens when clients give incorrect or incomplete information?

Today’s question comes from a custom clothing designer who struggles with remote clients sending inaccurate measurements, leading to costly fit issues. Let’s explore how she—and anyone dealing with client-provided details—can improve accuracy, set clear expectations, and avoid wasted time and money.

"Hey Chris! I hope you’re doing so well -- thanks for all you do! I’ve been listening for a while and I’m based in mid-Missouri. I sew custom clothing both in-person and online. Offering an online option has helped my side hustle expand significantly, but I have a problem. For remote clients, their self-taken measurements are sometimes inaccurate, leading to poorly fitting garments. How can I guide them to get better measurements so neither of us waste time and money?"

Listen to today's episode to learn more...

 
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Chris Guillebeau