1224
6 min 51 sec

Q&A: Someone left me a bad review! What should I do??

Oh no! Today’s listener received a bad review on Etsy through no fault of their own. Is there anything they can do to appeal?
Q&A

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What It's About

What should you do if you get a bad review?

Notes from Chris

Episode 1224
Oh no! Today’s listener received a bad review on Etsy through no fault of her own. Is there anything she can do to appeal?

This is both a logistical / practical question as well as a psychological one … when you get a bad review, it doesn’t feel good. So I want to talk about that as much as the actual process of “Is there any action you can take to improve or remove that review from your listing?

"Recently I got a bad review… and I'm wondering how should I handle it? I’ve been selling on Etsy for a while and sell on average 10 items a month. It’s a start! But after a long string of unbroken 5-star reviews, someone left me a bad review for no real reason—it just seems spiteful. What can I do? I wrote to Etsy but they just sent me a form letter in response, saying that they won’t do anything. Would love to hear your thoughts about this."

Listen to today's episode to learn more...

 
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