1220
9 min 5 sec

CLASSROOM: How Will You Fulfill Orders?

When someone places an order, what comes next? Whether you’re selling a physical or digital product, providing a service, or something totally different, you need a plan for fulfillment.
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What It's About

You made a sale— great! Let's talk about a plan to fulfill that order (and future orders).

Notes from Chris

Episode 1220
When someone places an order … what comes next?

First of all, there’s much celebration! But then presumably, there’s some amount of work.

A future episode will look at workflows in more detail. For now, let’s just consider some really basic steps you might need to take. This is important because a clear process reassures buyers that they made the right decision. You want to communicate the message: “You’re in good hands. This was a wise decision that you just made.”

It’s also important because if you invest time and energy on the front end, thinking through product delivery, you can save a lot more time and be more efficient in the long-run.

For years I was terrible about this. I finally forced myself to not launch anything unless I had a clear plan for follow-up, delivery, execution.

So let’s consider how this might work for you. I’ll give you two examples, one for a product and the other for a service.

Listen to today's Classroom episode to learn more...

 
 

THIS WEEK’S ASSIGNMENT:

Understand how you will fullfill an order, whether for a product or service. Think about this before you get lots of orders, and then you’ll be better poised to celebrate when you do.


  Inspiration is good; inspiration combined with action is better. Now get back to work!

Yours in the revolution,

cg-sig-newsletter


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To infinity and beyond,

Chris Guillebeau