2752
6 min 24 sec

Q&A: “How to handle negative reviews on Etsy?”

In this episode, we explore how to handle negative reviews and maintain a positive reputation for your online shop. This caller needs some help!

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What It's About

Can we help this listener move on from a spate of harsh reviews?

Notes from Chris

Episode 2752
Welcome to another episode of Side Hustle School, where we explore practical and creative ways to boost your income without leaving your day job. Whether you’re looking to turn a hobby into a revenue stream or simply seeking new business inspiration, you’re in the right place.

Today, we’re addressing an important issue for anyone selling products online: handling negative reviews. Our listener, Rachel from Seattle, runs an Etsy shop and has faced some challenging feedback. If you’ve ever worried about how reviews impact your business, this episode will provide valuable insights to help you maintain a positive reputation and keep your customers happy.

"Hello Chris, I'm Rachel from Seattle. I run an Etsy shop selling handmade crafts, and I've recently received some negative reviews that are affecting my sales. I’ve been a fan of your podcast for years and have applied many of your tips to grow my business. How should I address these frustrating reviews publicly, and what steps can I take to improve customer satisfaction and prevent future issues? I want to maintain a positive reputation and ensure my customers are happy. Thanks for all your guidance and support!"

Listen to today's episode to learn more...

 
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Inspiration is good; inspiration combined with action is better. Now get back to work!

Yours in the revolution,

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To infinity and beyond,

Chris Guillebeau