2514
5 min 41 sec

Q&A: “My membership site has a high churn rate…”

A fitness trainer is grappling with a high churn rate in their membership-based business, compounded by burnout. How can they improve retention?

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What It's About

How can this fitness trainer keep clients for longer?

Notes from Chris

Episode 2514
In this episode, we're addressing a question from a fitness trainer who has successfully diversified income streams but is now hitting a roadblock. They offer online coaching and a membership site with exclusive training videos, yet they're seeing a high churn rate that is causing not only revenue loss but also personal burnout.

If you're also facing retention issues in your business, stay tuned for some strategies to turn things around!

"Hey there, I’m a longtime fitness trainer offering a range of services including online coaching and a membership site with exclusive training videos. Despite various retention efforts like email reminders and special offers, I’m still seeing a high churn rate, particularly with the membership site. What should I do to improve this situation? In addition to the business challenge of it, I also feel a little burned out with the constant search for new clients."

Listen to today's episode to learn more...

 
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Yours in the revolution,

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Chris Guillebeau