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Q&A: “I stopped delivering for my Patreon…”

An independent musician has a Patreon account funded by fans. Over the past few months, he’s stopped delivering updates and special features—but the fans keep paying. How should he handle this unusual problem?

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What It's About

He still has supporters, but he's stopped delivering the promised updates. What now?

Notes from Chris

Episode 2132
Today is confession time on Side Hustle School! We’re going to hear from someone who has committed a terrible crime. They’ve been on the run for many years and were recently featured on America’s Most Wanted. But having had a change of heart, they came to me and said, I want to come clean ... to which I said, well, true crime is a very popular podcast genre. Maybe we can move into that and get more downloads!

Actually, I’m now realizing that I have some of these notes wrong. What they’re confessing to is not a terrible crime—it’s that they have a Patreon account with lots of loyal backers and they (our caller) has stopped delivering for those listeners.

So maybe it’s not quite America’s Most Wanted level, but it is nonetheless a dilemma.

“This is awkward, so please don't use my name. I'm an independent musician with a Patreon that a bunch of my fans signed up for. The money is around $1,500-2,000 a month—not huge but it pays most of my rent.

I started it during the pandemic when I wasn't able to tour. It was great at first! I loved offering livestreams, Q&As, and special bonus content for my supporters. Some people stopped paying after a few months, but a core group has been steady month after month.

So what's the problem? The problem is I've stopped delivering. :( After a while I couldn't think of anything else to say during Q&A sessions, and I'm a musician, not a writer, so I never really loved writing a bunch of posts. But now it's been three months with nothing delivered, and I feel guilty.

Part of me thinks the answer is that I either need to suck it up and get back to work, or just close down the whole Patreon. But I'll be totally honest: I need the money. What would you suggest??”

Listen to today's episode to learn more...

 
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Inspiration is good; inspiration combined with action is better. Now get back to work!

Yours in the revolution,

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To infinity and beyond,

Chris Guillebeau