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Episode 3198
Going viral is every maker’s dream—until it morphs into a logistical nightmare. One minute this side hustler is sewing in her living room; the next she’s staring at 500 orders and a five-day shipping promise she can’t meet. The real danger isn’t refunding money; it’s refunding trust. Let’s break down how to hit the brakes without skidding, keep buyers on your side, and turn an impossible queue into a wait-list that fuels the next stage of growth."Last weekend a TikTok clip of my hand-printed tote bags racked up two million views (I know!), and overnight I woke up to nearly 500 paid orders. Sounds amazing—except I can realistically sew maybe 40 totes a week. The store says shipping in five days, the emails are piling up, and I’m terrified of wrecking my brand with delays or sloppy quality. How do I keep customers happy, refund the right way if needed, and protect my reputation when demand has completely outpaced production?"Listen to today's episode to learn more... Yours in the revolution,
