1962
5 min 3 sec

Q&A: “I got a nasty email from my competitor…”

This listener just heard from their competition—and the competition isn’t happy. How should they respond?
Q&A

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What It's About

Today's caller wonders how to handle an unfriendly email.

Notes from Chris

Episode 1962
Our listener got a mean email! Don’t you hate those?

The other day I got one and it ended up turning into a good experience.

This one is a little different, unfortunately. The competitor seems to think they’re the real inventor of the board game our listener is selling, even though our listener knows this isn’t true.

Should they listen to their competitor—does this complaint have merit? Either way, what should happen next?

"I sell a board game that got funded through Kickstarter backers. Ever since, I've received lots of nice emails ... and also lots of strange ones. People I don't know ask for advice, which isn't bad, but sometimes they can be pushy.

  Even worse, I got a nasty email from a competitor who put out a game four months after mine went on the market. They say I stole their idea, but my game was out first! Apparently they'd had some of the game's mechanics detailed in a blog post that came out earlier, but I hadn't seen it. I also didn't know who they were until they wrote me.

Should I be worried about this? How should I respond?"

Listen to today's episode to learn more...

 
  SEE ALSO:

Inspiration is good; inspiration combined with action is better. Now get back to work!

Yours in the revolution,

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To infinity and beyond,

Chris Guillebeau